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Home>>RIM Support Services>>Application Support

Application Support

Cognegic brings a singular kind of operational insight together in one tool, so application health is never a mystery.

Applications are where infrastructure problems become customer problems. Cognegic application support monitors the parameters that matter and helps teams find the cause quickly.

What application support covers

  • Performance monitoring across Java, .NET, AWS and Azure applications.
  • iOS and Android mobile application environments.
  • Real user experience by browser, platform, region and provider.
  • Response time, error rate and throughput tracking.
  • Dependency mapping and root cause analysis.
  • Alerting that reaches the right person quickly.
  • SLA management and hosted status views.

The result is a single, dependable picture of how your applications behave for the people who use them, plus the mobile access, reports and root cause tools to act on it.